This app can't be installed because its packages aren't compatible with this environment.

Manuel Bustamante

• June 16, 2022 09:16

Hello guys,

Thank you for this great component, I had a look to the videos and it does exactly what I would like to implement in my app. Unfortunately, I could not installait because I have the following error message "This app can't be installed because its packages aren't compatible with this environment."

I manage to see the app in the list of "Dynamics 365 apps" in my own tenant, but when i click in install and select my environment I'm having this message. What are the pre-requirements to install it?

Thank you in advance,

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• 

  Ramanujam Allam

  • July 14, 2022 12:43
  • Edited

  Hello Manuel Bustamante,
  
  Thanks for reaching out.
  
  Can you please check which environment are you using to install?
  For your information, custom code components are not supported in Default environments.
  
  The message that you see might be because of using Default environment.
  
  Can you please try installing either in Prod or Sandbox environment?
  
  Let us know if it resolves your issue and revert back in case of any further issues.
  
  - Ramanujam Allam from MAQ Software

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